This complimentary webinar is a 30-minute synopsis of the PrepareTraining^® Program, offering a brief overview of how this powerful program can help you:

• Create a safer, more respectful work environment.
• Reduce workplace disruptions.
• Enhance customer service.
• Improve productivity.
• Develop employee skill sets.
• Adapt to your changing needs with customized content.

Register Now
Live on July 17, 2008

This complimentary webinar will introduce practical response strategies that are vital during critical moments of crisis. Additionally, participants will examine:

• Skills and strategies that emphasize a philosophy of Respect, Service, and Safety at Work^®, even during moments of crisis.
• Behavioral cues that may signal the possibility of violence.
• Four essential priorities that should be employed during actual and potential violence.
• A simple protocol for establishing a team leader in the event of violence.
• The duties of a Team Leader as well as other team members.
• Critical actions following violent incidents.
• Resources available through CPI’s PrepareTraining^® program that will enable participants to receive essential training to prepare them to respond confidently and competently.

Register Now
Live on August 14, 2008