This complimentary webinar is a 30-minute synopsis of the PrepareTraining^® Program, offering a brief overview of how this powerful program can help you:

• Create a safer, more respectful work environment.
• Reduce workplace disruptions.
• Enhance customer service.
• Improve productivity.
• Develop employee skill sets.
• Adapt to your changing needs with customized content.

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Presented live on July 17, 2008

This complimentary webinar is designed to educate professionals about the issues pertaining to workplace violence and its prevention. This information-packed webinar examines:

• The scope and characteristics of workplace violence.
• The impact of workplace violence.
• Recommendations for the prevention of workplace violence.
• Resources that will help in your own organization's prevention and planning efforts.

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Presented live on June 12, 2008

While the full extent and cost of violence in the workplace is unknown, an estimated 1.7 million employees and millions more indirectly are impacted by it every year. Establishing a workplace violence prevention strategy that outlines principles, policies, processes, and training will help ensure that your employees will be prepared to recognize and respond to behavior and circumstances that pose a threat of violence.

In this webinar, you will learn:

• Why it is important to develop a business case for developing a workplace violence prevention strategy.
• How to define your organization’s strategy.
• The quantitative and qualitative characteristic elements of return on investment necessary to support your business case and how to back each element with research.

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Presented Live on February 27, 2008

This complimentary webinar introduces practical response strategies that are vital during critical moments of crisis. Additionally, participants will examine:

• Skills and strategies that emphasize a philosophy of Respect, Service, and Safety at Work^®, even during moments of crisis.
• Behavioral cues that may signal the possibility of violence.
• Four essential priorities that should be employed during actual and potential violence.
• A simple protocol for establishing a team leader in the event of violence.
• The duties of a team leader as well as other team members.
• Critical actions following violent incidents.
• Resources available through CPI’s PrepareTraining^® program that will enable them to receive essential training to respond confidently and competently to crisis situations.

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Presented Live on December 5, 2007

This information-packed webinar examines:

• The scope and characteristics of workplace violence.
• The impact of workplace violence.
• Recommendations for the prevention of workplace violence.
• Resources that will help in your own organization's prevention and planning efforts.

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Presented Live on October 30, 2007

Workplace Violence—
Is Your Hotel Prepared?

Tragic workplace incidents, such as those chronicled this past year in the media, create concerns about safety for all of us. These types of incidents can occur in any work environment. Can it happen in yours? This complimentary webinar is designed to educate hospitality professionals about the issues pertaining to workplace violence and its prevention.

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Presented Live on August 23, 2007

When Violence Erupts—
The Need to Instill a Culture of Preparedness on Your Campus

Colleges and universities are committed to a safe and healthy working environment for students, faculty, staff, visitors, and guests, and this commitment is evident on campuses throughout North America. Unfortunately, the possibility of violence is all too real in today’s world. As with other types of emergencies, professionals in higher education should be ready to conduct themselves with integrity and professionalism if violence erupts.

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Presented Live on August 8, 2007